F.A.Q.
1. What time is check-out?
Check-out is until 10:00 AM on the day of departure. Late check-out may be available upon request, subject to availability and prior agreement.
2. What time is check-in?
Check-in starts from 4:00 PM (16:00). Earlier arrival in the evening is also possible upon request. Please let us know your estimated time of arrival the day before you arrive.
3. Is parking available?
Yes, 1 secure outdoor parking space is available for each room and apartment.
4. Is Wi-Fi available at the property?
Yes, fast and stable Wi-Fi is available throughout the property free of charge for our guests.
5. Are the apartments air-conditioned?
Yes, all apartments and rooms are air-conditioned to ensure a comfortable stay during the summer months.
6. Is the kitchen fully equipped?
Yes, the apartments feature fully equipped kitchens, including a refrigerator, induction cooktop, dishwasher, toaster, and electric kettle. Please note that an oven is exclusively available in the Superior Apartment.
7. Is breakfast included or available?
From May to September, a buffet breakfast is available. From October to April, a breakfast basket can be requested.
8. Can we bring small children?
Please inform us at the time of booking if you are traveling with young children.
9. Are pets allowed?
Pets are not allowed in all periods or all apartments. Please inquire about current possibilities prior to booking.
10. Is there a private wellness facility?
From May to September, an outdoor pool is available. From November to April, guests can enjoy our Finnish sauna.
11. Are barbecue facilities available?
Barbecue facilities are available in the garden upon prior agreement.
12. How far is Lake Balaton / the beach?
The Lake Balaton beaches are a 10-minute drive away.
13. What activities/attractions are available nearby?
Local attractions include the Kaáli Classic Car and Motorcycle Museum, Levendárium (Lavender Garden), and local farmers' markets.
14. How can I make a reservation?
You can book directly through the reservation system on our website, via the contact form, or by e-mail. All details required to finalize your booking will be sent in a confirmation e-mail.
15. What payment methods are accepted?
Payment can be made via bank transfer or in cash on site.
16. Is a deposit required?
Yes, a 30% deposit is required to confirm the reservation.
17. What is the cancellation policy?
In case of cancellation, the cancellation policy outlined on our website applies.
18. Is there a tourist tax (IFA)?
Yes, the tourist tax is 550 HUF per person per night, payable in cash on site.
19. Is smoking allowed?
Smoking is strictly prohibited indoors, but designated smoking areas are available in the garden.